Air Canada Cargo

Air Canada Cargo

Tracking an Air Canada Cargo package online

Information about Air Canada Cargo in New Zealand

Track your shipments with Air Canada Cargo from Locmyparcel

Locate an Air Canada Cargo shipment

Are you expecting a package sent via Air Canada Cargo and want to know its location in real time? At Locmyparcel, we offer a fast, intuitive, and reliable solution for tracking both domestic and international orders . Our platform acts as a powerful international shipment tracker , ideal for businesses and individuals who require complete control over their deliveries.

With the advancement of e-commerce and globalization, logistics tracking is no longer a luxury: it's a necessity. That's why, at Locmyparcel, we've developed a simple interface that allows you to track your package by simply entering the tracking number provided by Air Canada Cargo. Our system is compatible with the airline's official tracking format and constantly updates information to offer you real-time package tracking .

How can I track my package with Air Canada Cargo?

It's easy. Just go to our Locmyparcel website and follow these steps:

  1. Locate the package or air waybill (AWB) number on your shipping receipt or confirmation email.
  2. Enter the code in the search field on our platform.
  3. Click on “ Track my package ”.
  4. You'll immediately receive shipment tracking with all updated statuses.

In addition to displaying the package's current location, you'll also see previous records, estimated arrival times, potential issues (such as customs or weather), and the name of the local logistics provider who will handle the last mile.

International Package Tracking with Air Canada Cargo

If your shipment is international, our system also allows you to track shipments from the country of origin to their final destination. Locmyparcel's international parcel tracking tool includes support for multiple languages, making it easy to track from anywhere in the world.

We will answer common questions such as:

  • How to search for a package sent from Canada to Europe?
  • Where did my package arrive?
  • What should I do if I can't find my shipment?
Advantages of Tracking with Locmyparcel

By choosing our platform to track shipments with Air Canada Cargo, you get benefits such as:

  • Package tracking compatible with more than 100 international shipping companies.
  • Real-time updates.
  • Works 24/7 from any device (mobile, tablet, PC).
  • Tracking history and direct access to support if there are any issues.
What Does Each Shipping Status Mean?
State Meaning
In transit The package has left the logistics center and is headed to the next terminal or destination country.
Reception at the airport Air Canada Cargo has physically received the package at one of its cargo terminals.
At customs It is being inspected by customs authorities. Additional documentation or payment may be required.
In cast The package has been delivered to the local logistics operator and is on its way to your address.
Delivered The order has reached the final recipient. Proof of delivery (signature, photo, etc.) is usually included.
Delayed The shipment has experienced a setback (weather, address error, holidays, or logistics congestion).

What should I do if I can't find my tracking number?

If you can't find your tracking number or order number , check your confirmation email or contact the company that handled the shipment. You can also check directly with Air Canada Cargo or verify with the sender.

In summary

Thanks to Locmyparcel , tracking your package with your order number has never been easier. You'll never have to worry about losing track of your items again. Our package tracking tool keeps you informed every step of the way, from departure to delivery, no matter where you are in the world.

So if you're wondering " How can I track a package? " or " Where is my package? ", the answer is simple: log in to Locmyparcel and use our real-time package tracking system. Fast, efficient, and hassle-free tracking!

Air Canada Cargo: Everything You Need to Know About Its Global Shipping and Tracking Service

Air Canada Cargo is the air cargo logistics division of Air Canada , Canada's flag carrier and one of the largest airlines in the Americas. Originally founded in 1937 as Trans-Canada Air Lines, Air Canada has grown to become a pillar of international air transport, and its cargo arm plays a vital role in global freight connectivity.

Thanks to a modern infrastructure, an extensive route network, and strategic partnerships with top-tier logistics companies, Air Canada Cargo enables businesses and individual customers to send packages and cargo to more than 200 destinations worldwide. Furthermore, integration with tools like Locmyparcel enables real-time package tracking , facilitating the door-to-door tracking and delivery experience.

📌 Where does Air Canada Cargo have its offices and operations centers?

Air Canada Cargo is headquartered in Montreal, Quebec, Canada, but also has several key operational hubs across the country and around the world:

  • Toronto Pearson International Airport (YYZ) – Major intercontinental and domestic cargo hub.
  • Vancouver International Airport (YVR) – Logistics hub for transpacific routes to Asia.
  • Montreal-Trudeau International Airport (YUL) – Hub for Europe, the Caribbean and South America.

It also has offices and cargo stations at strategic airports in the United States, Latin America, Asia, Europe, and the Middle East, allowing for truly global coverage.

🌍Air Canada Cargo Global Coverage

Air Canada Cargo has an extensive international network connecting strategic destinations around the world. Through its cargo stations at key airports and global partnerships, it offers logistics solutions for multiple industries.

✈️ North America (Canada and USA)
City Airport Featured cargo type
Toronto YYZ – Pearson Intl. Pharmaceuticals, perishables, e-commerce
Vancouver YVR – Vancouver International Airport High-tech, fresh
Chicago ORD – O'Hare Intl. Industrial, spare parts
Miami MIA – Miami Intl. Latin American exports
🌎 Latin America
City Airport Predominant industry
Mexico City MEX Automotive, electronics
Santiago SCL Agricultural, pharmaceutical
Lime LIM Perishables, textiles
São Paulo GRU Industrial, B2B trade
🏯 Asia and the Pacific
City Airport Specialty
Hong Kong HKG High-tech, urgent cargo
Tokyo NRT – Narita Intl. Electronics, express services
Seoul ICN – Incheon Intl. Ecommerce, medical equipment
Delhi OF THE Pharmaceuticals, B2B products
🇪🇺 Europe
City Airport Common load
Frankfurt FRA Consolidated cargo, industrial pallets
Paris CDG Fashion, perishables
London LHR Export of luxury, technology
Madrid MAD Agri-food, documents
🌐 Middle East
City Airport Type of load
Dubai DXB Electronics, luxury goods
Doha DOH Pharmaceutical, urgent cargo
🤝 Global Collaborations
  • FedEx, UPS, and DHL : Last-mile deliveries and door-to-door solutions in remote areas.
  • DB Schenker, Kuehne+Nagel : Multimodal transport, logistics coordination and customs procedures.
  • Star Alliance and codeshare : Extended coverage on shared flights and allied networks.

This logistics structure makes Air Canada Cargo an ideal choice for both companies with complex needs and international shipments with special requirements.

🔍 Comparison between Air Canada Cargo and other logistics companies
Characteristics Air Canada Cargo FedEx / DHL / UPS
Operator type Airline with dedicated cargo service + commercial flights Courier companies with their own cargo planes
Access to global routes High frequency of commercial flights and direct connections to international hubs Limited access to specific routes depending on their network
Operational flexibility It can combine cargo capacity on passenger flights and dedicated cargo aircraft. Exclusive use of cargo planes
Global Offices and Stations Presence in strategic airports in the Americas, Europe, Asia and the Middle East Extensive land and air distribution network
Support for specialized loading High: pharmaceuticals, perishables, live animals, critical parts Variable depending on the region or service contracted
Logistics collaborations Partnerships with DB Schenker, Kuehne+Nagel, DSV, among others Own transport network + some external integrators

In short: Air Canada Cargo is distinguished by its hybrid structure, which combines the global reach of a commercial airline with advanced logistics capabilities, enabling more agile, reliable, and industry-specific transportation solutions.

🌍 In which countries does Air Canada Cargo operate and to which destinations does it serve?

Air Canada Cargo operates air cargo services to more than 50 countries on every continent , with a special focus on:

  • North America : Canada, United States and Mexico.
  • Europe : United Kingdom, Germany, France, Spain, Netherlands, Italy, Poland, Switzerland, among others.
  • Asia-Pacific : China, Japan, South Korea, India, Hong Kong and Australia.
  • South America : Brazil, Colombia, Peru, Chile.
  • Caribbean and Middle East : seasonal and commercial routes with regular frequency.

Its services are offered both on dedicated cargo flights (freighters) and on passenger aircraft, using the available space in the cargo hold (belly cargo).

🚚 Types of Cargo Transported by Air Canada Cargo

Air Canada Cargo offers flexible solutions for all types of cargo. Some examples include:

  • 📦 General and commercial cargo (clothing, electronics, tools, e-commerce)
  • 💉 Cold chain medicines, vaccines, and pharmaceutical products
  • 📱 Technological components and delicate spare parts
  • 🍎 Perishable goods such as fresh food, flowers, and agricultural products
  • 📑 Important documents, medical samples, and urgent materials
  • 🐶 Live Animals (Live Animal Transport – LAT)
  • 🚗 Heavy industrial cargo, vehicles, and automotive parts
🤝 Companies and Brands Air Canada Cargo Partners With

To offer comprehensive and competitive logistics solutions, Air Canada Cargo relies on a network of partners:

Company / Alliance Type of Collaboration
Star Alliance It allows intercontinental connections with other partner airlines through codeshare and cargo space agreements.
FedEx, UPS and DHL Collaboration for last-mile deliveries and reverse logistics to international destinations.
Envirotainer, CSafe Safe, climate-controlled transport for sensitive products, especially pharmaceuticals.
Customs brokers and 3PL logistics operators Permit management, bonded warehouse storage, customs clearance, and local distribution.
Global marketplaces and retailers Air Canada Cargo has integrated services with e-commerce companies to optimize international B2B and B2C shipments.
💡 How does Air Canada Cargo work with Locmyparcel?

Thanks to its advanced tracking system and integration with platforms like Locmyparcel , you can now fully track your shipment from origin to final delivery. Using the tracking number , you can view the following in real time:

  • 📍 Current location of the package
  • 🚛 Status: In transit, in customs, in delivery, delivered, etc.
  • 🕒 Estimated delivery date
  • 📦 Cargo type information and logistics details
✅ Competitive Advantages of Using Air Canada Cargo
  • Efficient global network backed by Air Canada's reputation.
  • Modern infrastructure at key airports.
  • Options for retail customers, businesses, and logistics operators.
  • High compliance with deadlines and automated tracking.
  • 24/7 international customer service and technical support.

With Air Canada Cargo and Locmyparcel, you have access to a professional, reliable, and global service for shipping and tracking packages. Whether you operate an online store or simply want to ship goods securely, this partnership offers you control, transparency, and efficiency every step of the way.

How to track an Air Canada Cargo package step by step with our Locmyparcel platform.

Tracking a package sent by Air Canada Cargo may seem complicated, but with our Locmyparcel platform, we make it very simple. Here, we explain in detail and step by step how you can check the status and exact location of your shipment at any time, as well as provide useful tips to optimize the process and avoid setbacks.

Step 1: Get the tracking number

The tracking number is a unique code that identifies your package throughout the entire shipping process. This code is usually composed of letters and numbers and is received by the sender or recipient upon shipment. Without this number, tracking is impossible, so be sure to obtain it either by email, text message, or directly from the supplier or store where you made the purchase.

Step 2: Access our Locmyparcel platform

From any internet-connected device, log in to Locmyparcel. Our platform is designed to be intuitive and fast, with a system that allows you to track multiple courier companies, including Air Canada Cargo, from a single location.

Step 3: Enter the tracking number correctly

In the main search bar, enter the tracking number exactly as you received it, without spaces or extra characters. It's essential that the code is exact so the system can recognize it and show you the correct information about your package.

Step 4: Check the status and location of your package

Once you've entered the number and confirmed it, the platform will show you the current status of the package, its route, and the dates and times of each recorded movement. You'll be able to see if it's in transit, in customs, in the delivery process, or already delivered, as well as other important details such as the final destination and any incidents.

Useful tips for optimal tracking with Locmyparcel
  • Save your tracking number: This is the most important piece of information for any inquiry, so keep it safe.
  • Check the code before searching: Typing errors can result in incorrect results or missing information.
  • Check periodically: The system updates in real time, so checking the tracking frequently will allow you to stay up to date with any updates or changes in the status of your package.
  • Please be patient with customs processes: In some cases, your package may be held in customs for document review or taxes, which may delay delivery.
  • Contact Customer Service: If you notice that your package is not appearing in the system or the tracking has not updated for several days, please contact Air Canada Cargo or our platform for personalized assistance.
  • See special conditions: Some international shipments may have restrictions or require additional documentation. Review these details in advance to avoid delays.
Additional information that may be useful

In addition to the location and status, on Locmyparcel you can find additional details such as estimated delivery time, transportation information (air, land, sea), and contact information for personalized support.

What to do if you have problems with tracking?

If after following all the steps your package doesn't appear or the system displays incorrect information, the best thing to do is:

  • Confirm with the sender that the tracking number is correct.
  • Contact Air Canada Cargo customer service directly to check the status.
  • If you've used Locmyparcel and the problem persists, please write to our support team so we can help you resolve any issues.
  • Check that the shipment is not being held in customs or that there is no problem with the delivery address.

In short, with Locmyparcel , you have a reliable and easy-to-use tool for tracking your packages sent by Air Canada Cargo , saving you time and worry. All you need is your tracking number, internet access, and the steps below to see the real-time location and status of your shipment.

📦 How long does it take for a domestic or international shipment to arrive with Air Canada Cargo? What should I do in case of a delay? All the useful step-by-step information

Shipping with Air Canada Cargo offers confidence and global coverage, but like any logistics service, it's important to fully understand delivery times , the impact of weekends and holidays , potential causes for delays , and how to respond in each situation. Below, we'll provide a comprehensive, comparative, and detailed guide on everything you need to know to effectively manage your package using the Locmyparcel platform.


📦 Estimated Delivery Times
Shipping Type Estimated Time Observations
Domestic Shipping (within Canada) 1 to 3 business days It depends on the route and cargo volume; it may be faster on frequent routes.
Regional Shipping (US & North America) 2 to 5 business days Subject to customs procedures and airport operational capacity.
International Shipping (Europe, Asia, etc.) 3 to 8 business days It may be extended if there are customs delays or routes with stopovers.

📆 Does Air Canada Cargo deliver on weekends or holidays?
  • Weekends: Air Canada Cargo operates flights on weekends, but final delivery is dependent on the logistics company handling ground distribution (such as FedEx, DHL, UPS, or local agents).
  • Holidays: During holidays in both the origin and destination countries, operations may be partially or completely suspended. This may include delays in transit or customs clearance.
  • It's a good idea to check the calendar of non-working days to anticipate possible delays.

⚠️ Main Reasons for Delays and What to Do in Each Case
Reason for Delay Description Solution / Recommendation
Severe weather Snowstorms, winds or rain may cancel or divert flights. Monitor the tracking on Locmyparcel and wait for your flight to be rescheduled. You don't need to do anything immediately.
Customs retention Document verification or tax payment is required. Contact the shipper or Air Canada Cargo if additional documentation is requested.
Error in shipping data Incomplete address, incorrect phone number, or unclear description of contents. Call customer service or edit your details if you haven't left your country of origin yet.
Logistics congestion It occurs on dates of high demand (Black Friday, Christmas, etc.) or lack of warehouse space. Please be patient; shipments are delivered in priority order. Check tracking every 12 hours.
Problems with the final delivery company FedEx, DHL, or another partner company experienced operational issues or couldn't find the address. Use the tracking number and contact the logistics operator directly to reschedule.

⏰ Hours and Customer Service Contact
  • Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Canadian local time).
  • Contact channels:
    • Phone: +1 800 387 4865 (for service from Canada and the U.S.)
    • Email: cargo.customerservice@aircanada.ca
    • Web form: On the official Air Canada Cargo website
  • When to contact?
    • If the tracking is not updated in more than 48 hours
    • If the package appears as delivered and you have not received it
    • If your shipment takes more than 7 business days outside the estimated time

💡 Tips for a Hassle-Free Experience
  • Always keep the tracking number from the moment the shipment is generated.
  • Use Locmyparcel to check the status of your package.
  • Check that the recipient's information is complete and correct .
  • Check if your package requires special documentation (such as invoices, phytosanitary certificates, etc.) before shipping.
  • Avoid shipping on high-demand dates if you want speed and efficiency.

In short, knowing delivery times , operating conditions on weekends and holidays , and procedures for delays will allow you to manage your shipments with Air Canada Cargo much more efficiently. And with the help of Locmyparcel , you'll have all the tracking in one place, accessible from any device and in real time.

❓ Air Canada Cargo FAQs (Expanded and Not Repeated)

  • Does Air Canada Cargo transport live animals?
    Yes. Air Canada Cargo offers a specialized service called AC Animals, dedicated exclusively to the transportation of live animals, both domestic and commercial (pets, horses, birds, among others). This service complies with all international IATA (International Air Transport Association) regulations to ensure the well-being of the animal throughout the entire journey. Advance reservations, approved kennels, and complete veterinary documentation are required.
  • What is Air Waybill (AWB) and how do I use it for tracking?
    The AWB (Air Waybill) is the air waybill number, an essential document that acts as a contract of carriage between Air Canada Cargo and the sender. This number allows for detailed tracking of the package through platforms like Locmyparcel . Simply enter the AWB number into the search engine and you'll be able to view the status, current location, and complete shipment history.
  • What type of cargo does Air Canada Cargo transport?
    Transports a wide variety of products, including general cargo, pharmaceuticals, perishables, live animals, artwork, urgent documents, machinery, spare parts, dangerous goods, and more. Each category has specific packaging, documentation, and handling regulations.
  • Can I ship personal belongings with Air Canada Cargo?
    Yes, personal belongings (clothing, books, utensils) may be shipped as long as they are properly packaged, declared, and comply with customs regulations. However, restricted goods such as perfumes, loose lithium batteries, or flammable products are not permitted without a declaration.
  • Does Air Canada Cargo allow the transport of perishable goods?
    Yes. Through its AC Fresh service, Air Canada offers specific solutions for perishable cargo such as fruits, vegetables, meat, fish, and flowers. Temperature-controlled containers, optimized routes, and priority slots are used to minimize transit time and preserve freshness.
  • What happens if I lose the tracking number?
    If you lose your AWB number, you can request it from the sender or directly from Air Canada Cargo, providing valid identification and shipment details such as date, origin, destination, and contents. Without this number, accurate tracking is not possible with Locmyparcel.
  • Does Air Canada Cargo deliver door-to-door?
    Air Canada Cargo provides primary air freight, airport-to-airport. For door-to-door shipments, it relies on logistics partners such as FedEx, DHL, or local agents in the destination country. Coordination must be made at the time of booking the shipment, as each service has its own terms and conditions.
  • What happens if my shipment is held in customs?
    If your package appears as "In Customs," it may be due to missing documentation, routine inspections, an incorrect declared value, or restrictions imposed by the receiving country. In this case:
    - Contact the customs agent indicated in the tracking.
    - Check your email to see if they have requested additional documentation.
    - Have your commercial invoice, sender ID, and content details on hand.
    - If more than 72 hours have passed without an update, please contact Air Canada Cargo for direct assistance.
  • Which airports does Air Canada Cargo serve in Europe?
    Air Canada Cargo operates multiple international terminals in Europe, including:
    • Frankfurt (Germany)
    • London Heathrow (United Kingdom)
    • Paris Charles de Gaulle (France)
    • Madrid-Barajas (Spain)
    • Milan Malpensa (Italy)
    • Zurich (Switzerland)
    In addition, it connects through codeshare flights with Star Alliance partners, further expanding its European network.
  • Can shipments be insured with Air Canada Cargo?
    Yes. When booking transport, you can add additional insurance that covers loss, damage, or theft. This insurance is not mandatory but is recommended for valuable or delicate merchandise. The cost depends on the declared value and type of cargo.
  • Can I change the delivery address after dispatching the shipment?
    In some cases, yes, but it will depend on the condition of the shipment and the logistics agent in charge of the last mile. You'll need to contact Air Canada Cargo or the company associated with the tracking number and request a change. This may incur an additional charge and cause a slight delay.